The printer prints hieroglyphs instead of text

Often, users of printing devices are faced with a problem when, during the printing of a text document, hieroglyphs begin to appear instead of text. Naturally, people who do not understand printers immediately go to the warranty center. But to solve this problem, you absolutely do not need to be an expert - you just need to carefully read the possible ways that can help resolve this situation.

The printer prints hieroglyphs: reasons

All the reasons that lead to printing failures can be divided into three main groups:

  1. Problems in the hardware of the direct printing device.
  2. Cartridge problems or improper ink supply (CISS).
  3. Incorrect installation or configuration of the printer in the OS, as well as other software malfunctions.

The last group is the easiest to diagnose and fix problems directly by the user. They can be solved in approximately 95% of cases.

The reasons that are associated with cartridges, not all the time you can decide for yourself, but if finances allow, you can simply buy another cartridge.

Problems in the hardware part are solved most often with standard malfunctions, like cable breaks, paper jams. But there may be more serious reasons that require a trip to the service.

How to find and troubleshoot

The solutions that are described below are very simple, since they do not require serious actions, but there are quite a few reasons. And you can do without going to the repair shop.

Reboot

If the device began to print the hieroglyphs, then the restart must be performed first. Turn off the PC and printer, and then turn on after a short period of time.

This is probably a minor breakdown that can be solved with this simple method. If this does not help, then you need to consider other possible options.

Using other software

Most often, incomprehensible text instead of Russian characters appears when printing with MS Word. You may try to print the document with other software.

Re-save the text and open it with AdobeReader or Foxit Reader. You can also print in a browser, for example, Internet Explorer or Chrome.

Image printout

You can try to print a picture instead of a text document. What is necessary for:

  1. Run the program used to send the document to the device.
  2. Find the Advanced menu.
  3. Click "Print as picture", check the box.

The device now prints a text document as a drawing. Hieroglyphs instead of Russian letters, most likely, will not be visible.

Font change

The reason is sometimes in the font. The device does not recognize it, but prints hieroglyphs instead of letters. You can try to just install another font. Moreover, it often helps if you are using a non-standard font (for example, Times New Roman), and another.

You can also try this option: disable CourierNew stand:

  1. On the control panel, find the menu with the equipment.
  2. Select idle printer.
  3. Press the "Printer Properties" button, go to the "Printer Settings" menu.
  4. Find the font substitution and click "Do Not Substitute."

System files

Sometimes the reason is in the system files. After their recovery, this can help fix the problem:

  1. First you need to open the command panel as administrator. Enter "sfc / scannow" in it and click "OK."
  2. Wait a certain time. After check whether the problem has been solved.

Driver installation

Not infrequently, this malfunction occurs due to drivers. The device gives out hieroglyphs, as the drivers are installed incorrectly or fail. Therefore, you can try to reinstall them. For what:

  1. In the "Control Panel" you need to go to the menu "Equipment and Sound" and find the faulty printer.
  2. After clicking RMB, select "Delete device".
  3. In the "Programs and components" you must remove all programs that relate to the operation of the device.
  4. Then find the drive that should come with the equipment. From it, reinstall the required programs.

If for some reason the disk is not available, Windows 7 or the older version most often offers to install the required drivers yourself if you reconnect the device to the PC. If this does not help, then you can find the official website of the manufacturer and download the required programs.

Malicious software

It is necessary to check the PC using antivirus. The problem may be hiding in it.

These are the main reasons why the printer prints hieroglyphs, and how to solve them. Usually these simple actions are quite enough, since this fault can either appear or disappear on its own.

Watch the video: HP ColorPro pen plotter drawing the 'wild bull hunt scarab' text (March 2024).

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